Do you have great communication skills and looking for an opportunity to work for just and fair work in the creative industries? 新萄京娱乐 is looking for a new employee for a full-time permanent position in our Member Services Team.

The role of the Member Services Team Consultant is one which supports our members and potential members in joining and participating in the union agenda to build a strong and engaged membership. By providing advice and information, the team works with members to support the organising and representation work of the union which is aligned to goals of winning decent and quality jobs for those who work in the media and cultural arts. Members of the team are provided with opportunities for training and development which provide pathways to become Organisers or Industrial Officers in 新萄京娱乐.

Essential Criteria:

• Demonstrated commitment to 新萄京娱乐 and the broader trade union movement and its values and goals.
• Highly developed oral and written skills in order to inform and guide members of their work rights and responsibilities.
• A passion for the arts and those who contribute to creative industries to provide decent working lives for those who work in them.
• Highly developed organisational and skills such as planning and goal setting and acceptance of accountability.
• Strong administrative skills.
• A committed team player who will contribute to group development and collaboration.
• A proven capacity to work with others in the union, both staff and member leaders.

Key duties include:

• Recruiting and retaining members during conversations that are both outbound or inbound.
• Provide timely and accurate information to members who may be permanent, contract, casual or freelance workers across the whole union coverage.
• Giving industrial support to members including:
• Providing initial advice to members on enterprise agreements and resolving workplace issues
• Explaining provisions of agreements
• Briefing and working with industrial officers

Preferred attributes:

• Strong communication
• Capacity to develop and work to a plan.
• Previous experience as a workplace leader or delegate.
• Working knowledge and/or experience within the arts and entertainment industry.
• Problem identification and resolution skills.
• Advocacy and/ or dispute resolution skills.
• Administrative experience in membership/customer databases or CRMs.
• Industrial relations experience, including working knowledge of agreements and awards.

Details:

The position will be based in Sydney or Melbourne with a package dependent on skills and experience. Benefits include 12.5% employer contribution to superannuation, five weeks annual leave each year, one RDO every four weeks, plus an additional 3 days leave between Christmas and New Year. Salary sacrificing is available. Hybrid office/work from home arrangements available.

Applications close on Friday, February 7 at 5pm.

Please forward your curriculum vitae, the names of two referees and covering letter to jobs@cranioklepty.com.  Your covering letter must address why you want to work for 新萄京娱乐, an industrial union, and work in this capacity to support our members.

Do you believe that a thriving cultural sector matters to a strong civil society? Are you passionate about gender and racial equality at work? Do you want workers in the media and creative industries to have good jobs with fair pay where their work is respected?

Apply to work for 新萄京娱乐. This role works as a part of a team committed to developing innovative ways to secure good jobs and equality at work by building leaders and acting together to make change.

This role would suit an experienced union organiser, delegate or community/campaigns organiser keen to work on issues of economic justice.

Key duties include:

• Recruiting and maintaining members to participate in our campaigns for good jobs
• Building and maintaining leadership structures in specific industries in order to achieve campaign objectives
• Training and skills transfer to delegates and leaders
• Negotiating enterprise agreements
• Working with members and specialist union staff to plan and execute activities to address group and individual issues in line with campaign objectives
• Learning about the legal and policy framework to address workplace issues and working with specialist staff to devise innovative legal and policy responses to secure campaign wins

Preferred attributes:

• Recruitment
• Leader identification and development
• Advocacy, negotiation, and dispute resolution skills
• Strategy, planning, and structured organising skills
• Strong communication skills and ability to play a leadership role among members and leaders
• Ability to work in a team environment
• Commitment to trade union principles and workers’ rights

Details:

The position is available on a full-time permanent basis with a package dependent on skills and experience. Benefits include 12% employer contribution to superannuation, five weeks annual leave each year, one RDO every four weeks, plus an additional three days leave between Christmas and New Year. Salary sacrificing is available.

Note: this role is for an Aboriginal and Torres Strait Islander. 新萄京娱乐 seeks to improve the under-representation of Aboriginal and Torres Strait Islander people in the union and the creative and media sectors and this role is an equal opportunity measure under section 105 of the Anti-Discrimination Act 1991 (QLD).

For the purposes of this role, an Aboriginal and Torres Strait Islander is a person who:

1. identifies as an Aboriginal and/or Torres Strait Islander person; and
2. is of Aboriginal and/or Torres Strait Islander descent; and
3. is accepted as an Aboriginal and/or Torres Strait Islander person by the Aboriginal and/or Torres Strait Islander community in which he or she lives.

Applications close on Friday, February 14. Please forward your CV and covering letter marked attention to Jack Walton at  jobs@cranioklepty.com

A full position description is available here.

新萄京娱乐’s Sydney conference room is available for hire during business hours on weekdays, with discounted rates for members.

Seating configuration, amenities and conditions of hire are available here.

新萄京娱乐 is located at 245 Chalmers Street, Redfern.

To make an inquiry, fill in the booking form.